Effective Date: March 7, 2026
Chicago Garage Door (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chicagogaragedoor.com or contact us for garage door services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
1. Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or schedule a service appointment
- Contact us via phone, email, or our website contact form
- Sign up to receive communications or promotional materials
- Leave a review or feedback
The personal information we collect may include:
- Name
- Email address
- Phone number
- Home or business address
- Details about your garage door service needs
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and similar tracking technologies, including:
- IP address and browser type
- Pages visited and time spent on those pages
- Referring URLs and search terms
- Device type and operating system
2. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and manage garage door installation, repair, and maintenance services
- Respond to your inquiries and customer service requests
- Send you quotes, invoices, appointment confirmations, and service reminders
- Send promotional communications (with your consent, where required)
- Improve our website and service offerings
- Comply with legal obligations
- Protect against fraudulent or illegal activity
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our business operations (e.g., scheduling software, email platforms, payment processors), who are contractually obligated to keep your information confidential
- Legal authorities when required by law, court order, or governmental regulation
- Business successors in the event of a merger, acquisition, or sale of company assets
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly if cookies are disabled.
We may use third-party analytics tools, such as Google Analytics, to help us understand how visitors use our website. These services have their own privacy policies governing their use of information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to certain exceptions
- Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or contacting us directly
To exercise any of these rights, please contact us using the information provided below.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by updating the Effective Date at the top of this policy. Your continued use of our website following any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
